Hi, I'm Geargina. I'm an AI educator and operator. I co-founded WTFox.ai, and I teach business leaders across Southeast Asia to use AI well.

Geargina Tan · Singapore

Geargina Tan, AI Educator & Operator

Co-Founder & COO, WTFox.ai
Since Jan 2026

01 · About

Hi, I’m Geargina.

Entrepreneurial operations leader and AI educator with 15+ years driving business growth across tech, hospitality and e-commerce. Co-founder and COO of WTFox.ai, an agentic AI CRM company, leading operations, go-to-market and the group's SOC 2, ISO 27001 and GDPR audit-readiness programme. Speaks and teaches across Southeast Asia on practical AI adoption for business professionals.

Writes on LinkedIn as "Coach Gina" about practical AI adoption for business leaders in Southeast Asia.

Quick facts

Location
Singapore
Education
Bachelor of Business Management, RMIT / SIM
Current role
Co-Founder & COO, WTFox.ai
Email
hello@iamcoachgina.com
Fifteen years of operations, now spent teaching business people to use AI properly.

02 · Stack

The periodic table of my stack.

03 · Work

Things I’ve built.

7 projects. Hover, focus or tap a panel to open it.

01Agentic AI CRM · 2026

WTFox.ai

Co-founded WTFox.ai, an agentic AI CRM company whose assistant, Mr. Fox, lives inside WhatsApp and Telegram group chats to capture conversations, qualify leads and update the CRM automatically.

  • Philippines market launch, July 2026
  • Go-to-market strategy
  • Sales rep onboarding and AI training
  • Compensation and contract framework
  • Claude / Claude Code
  • n8n

02SOC 2 · ISO 27001 · GDPR · 2026

Group compliance programme

Lead the multi-framework compliance programme on the Vanta platform for WTFox.ai's parent company, a dealership CRM SaaS business, with audits targeted for 2026.

  • 30+ information-security and privacy policies
  • Customer-facing Data Processing Agreement
  • Access reviews and vendor assessments
  • Executive risk workshops
  • Vanta
  • SOC 2
  • ISO 27001
  • GDPR

03AI Masterclass · Aug 2026

Claude Masterclass

AI Masterclass series (Claude for professionals) delivered with Cogentic AI Partners, Singapore, August 2026. Two evening cohorts, 21 paying attendees.

  • 3 hour format, cohort cap 30
  • Confidence setting up a Project rose 48% (post-session survey)
  • 91% of survey respondents rated pacing "just right"
  • Level 2 programme in development
  • Claude / Claude Code

04Executive workshop · Mar 2026

BNF Group strategy retreat

A 3 hour AI session for 40+ senior managers at a strategy retreat, almost all of whom had never used an AI tool. Taught on Claude.

  • 40+ senior managers
  • 3 hour hands-on session
  • First AI tool for most of the room
  • Taught on Claude
  • Claude / Claude Code

05AI agents in operations · 2022 to 2025

Qashier AI agents

Launched AI agents to support lead generation, sales enablement and operational workflows, including OpenAI bots and SOP automation, cutting ticket response times to 5 minutes and reducing ticket volumes by 50%.

  • Ticket response time down to 5 minutes
  • Ticket volumes down 50%
  • OpenAI bots and SOP automation
  • Philippines shared-services hub, 90% CSAT
  • OpenAI
  • HubSpot
  • Intercom

06Brick and mortar · 2018 to 2020

Jewel Changi Airport

Part of the pre-opening leadership team. Oversaw 12 User Experience Managers, built 150+ SOPs covering crisis management and business continuity, and coordinated the launch of 270 tenants and 6 attractions, welcoming 500,000 visitors in the first week.

  • SMART command centre: 12 systems, 5,000 sensors, 700 CCTVs, 200 mobile devices
  • Attraction sales team: eight-digit revenue within 9 months
  • 40 F&B tenants onboarded to food delivery within 1.5 months
  • Tactical promotions with STB and ESG

    07Brick and mortar · 2009 to 2018

    Universal Studios Singapore

    Pre-opening teams for Universal Studios Singapore, Dolphin Island, SEA Aquarium and Adventure Cove Waterpark at Resorts World Sentosa. Took over and opened Dolphin Island within 3 months after two previous unsuccessful attempts.

    • Hired and developed 80 team members in the Dreamworks zone
    • Launched Jurassic World, Trolls and Halloween Horror Nights, 57% more footfall
    • Converted 10% of season pass holders to annual passes
    • 3 month supervisory attachment at Universal Studios Orlando

      04 · Workshops

      Work with me.. AI workshops and 1:1 tutoring, Singapore

      Hands-on AI sessions on Claude and ChatGPT, built around the work people already do. Most rooms have never opened an AI tool, and nobody gets asked to write code.

      01For business teams

      Team workshops

      2 hrs, 3 hrs, a full day or a group retreat, in person in Singapore or online. Built for management teams who want their people AI native. Everyone brings one real piece of work and leaves with a Project, a skill and an agent running on it.

      • Group retreats and offsites welcome
      • Scoped per team
      02Evening cohort

      Claude Masterclass

      A 3 hour evening cohort with Cogentic AI Partners. Three cohorts so far, with students joining from London, Spain, Singapore, Malaysia and India.

      • 91% of respondents rated the pacing "just right"
      • S$349 per seat
      03Private sessions

      1:1 tutoring

      You, your laptop and your own work. Skills, agents, connectors and project context, set up on the tasks you actually repeat, in person in Singapore or online.

      • Claude or ChatGPT, your choice
      • Scoped per person
      04Partner model

      Partner training providers

      For academies, communities and training businesses that want practical AI in their catalogue. You own the audience and the registration. The curriculum's ready to teach, and the Claude Masterclass with Cogentic AI Partners already runs this way.

      • Revenue share, agreed per programme
      • Curriculum ready to teach

      What people say

      If anyone here wants to know more about what AI can do, I seriously recommend contacting Geargina. In less than 30 mins she showed me how little I knew about AI, with her 'second brain'... Now I can't unsee what AI can do.
      KeithGroup chat recommendation · Oct 2026
      Geargina helped me see ChatGPT as far more than a chat layer. She clearly explained how skills, agents, connectors, scheduler, and project context can turn repeatable processes... What I valued most was how she connected these tools to practical business outcomes... I left the session with a much clearer picture of how to build my own AI-enabled way of working.
      Bryce1:1 AI coaching · Sep 2026
      Geargina has very good 'trainer' skills. She knows the stuff well and is able to articulate the approach very clearly with simple illustrations and drawing comparisons to things we easily understand.
      Anonymous responsePost-session survey · Claude Masterclass, Aug 2026
      Yesterday's session was terrific! Geargina was very knowledgeable, and my mind was focused on how the learning could be used in everyday life, not just work.
      VijuMasterclass attendee
      The 1:1 sessions were the best money I spent this year. I went from 'ChatGPT tourist' to genuinely faster at my job.
      Julian HuProduct Manager
      Enjoyed the session. I'm gonna build my own Obsidian coming week.
      WillisMasterclass attendee

      Tell me who is in the room.

      Group size, how long you can give me, and what you want people doing differently next Monday. I reply within 2 business days.

      05 · Questions

      Questions people ask.

      Who is Coach Gina?

      Coach Gina (Geargina Tan) is an AI educator and operator based in Singapore and the co-founder and COO of WTFox.ai, an AI company she runs on Claude and ChatGPT every day. She came to AI without a technical background, which shapes how she teaches. Her workshops start where beginners actually are, and take people from chatting with AI to handing it real work.

      Do I need a technical background to join an AI workshop?

      No. The sessions are built for people who are new to AI and have no technical background. Geargina is not a developer either, which is why the material starts in plain language instead of where an engineer would start. What you do need is a laptop, an account logged in before the session begins, and one real piece of your own work to practise on.

      How do I choose an AI workshop facilitator in Singapore?

      Ask five things. Has this person run a room like yours, at your seniority and skill level. Does the session work on your own documents rather than a demo dataset. Is there hands-on time from the first 20 minutes. What will people have actually built by the time they leave. And will you see the survey results afterwards, the flat ones included.

      How much does an AI workshop in Singapore cost?

      It is scoped per team, so there is no rate card. Four things move the number. How many people are in the room, how long the format runs (2 hrs, 3 hrs or a full day), how much prep goes into building the session on your own documents, and whether it runs in person in Singapore or online. Send those four on the contact form and you get a figure back.

      Do you run AI workshops for beginners?

      Yes, and most rooms are beginners. At the BNF Group strategy retreat in March 2026, a room of 40+ senior managers had almost no AI use between them. After the August 2026 Claude Masterclass, attendees self-rated their confidence in setting up a Claude Project 48% higher than before. That comes from a post-session survey, so read it as feedback rather than a study.

      Can you build the workshop around our company's own work?

      Yes, that is the format rather than an add-on. Everyone brings a laptop and one real piece of their own work, a report they write monthly, a deck in progress, a process doc. Before the day there is a scoping call on who is in the room, what tools they already pay for, and what you want them doing differently next Monday. The exercises get rewritten onto your material.

      Does Geargina Tan speak at conferences and events?

      Yes. Geargina Tan speaks at conferences, industry events and private team sessions in Singapore and across Southeast Asia, in person and online. Recent stages include the ACCA Singapore Annual Conference panel on 9 October 2026, a guest session at SMU Academy on 10 October 2026 and the EntreBoss HUB panel. Next up are the PICPA EMPOWER International Conference in Cagayan de Oro on 24 October 2026 and SME Arena in Singapore on 11 November 2026. Details at geargina.com/speaking.html.

      How do I get in touch with Coach Gina?

      Send the contact form at geargina.com/contact.html with your team size, topic and rough timeline, or send a direct message on LinkedIn. Geargina replies personally within 2 business days from hello@iamcoachgina.com.

      06 · Speaking

      Always teaching.. Conference talks and panels across Southeast Asia

      12 stages and rooms

      1. 01Speaker, AI showcase for small business ownersSME Arena, Maybank Tower, Singapore · Upcoming, 11 Nov 2026
      2. 02Guest speaker, "Unlocking Your Superpowers: Masterclass on Personal Productivity with AI"PICPA EMPOWER International Conference, Cagayan de Oro · Upcoming, 24 Oct 2026
      3. 03Guest session, GenAI in Digital MarketingSMU Academy, Singapore · October 2026
      4. 04Panelist, "AI-first Finance: A strategic journey"ACCA Singapore Annual Conference 2026 · October 2026
      5. 05Solopreneur AI workshop (paid programme)Singapore · September 2026
      6. 06AI Masterclass series, Claude for professionalsWith Cogentic AI Partners, Singapore · August 2026
      7. 07"AI-Native with Claude" hands-on workshopSingapore · June 2026
      8. 08Insight HourPodium, Singapore · June 2026
      9. 09Humans in AI Week panelThe AI Collective · June 2026
      10. 10Opening talk on Skills, Connectors and PluginsAI Power Users Meetup, Singapore · May 2026
      11. 11Business-competition judgeCatholic Junior College · May 2026
      12. 12AI workshop for 40+ senior managersBNF Group strategy retreat, Ritz-Carlton Singapore · March 2026

      07 · Experience

      The path so far.

      1. 2008Education

        Bachelor of Business Management

        RMIT / Singapore Institute of Management (SIM)

      2. 2009 to 2014

        Senior Manager, Marine Life Park & Universal Studios Singapore

        Resorts World Sentosa, Singapore

        Pre-opening teams for Universal Studios Singapore, Dolphin Island, SEA Aquarium and Adventure Cove Waterpark. Opened Dolphin Island within 3 months after two unsuccessful attempts. Hired and developed 80 team members in the Dreamworks zone.

      3. 2014 to 2017

        Founder & Director

        Printstone Pte Ltd, Singapore

        Launched a profitable 3D and commercial printing business, breaking even within 8 months. Projects for Marina Bay Sands, TED Talks and National Gallery.

      4. 2017 to 2018

        Assistant Director, Attractions Promotions & Events

        Resorts World Sentosa / Universal Studios Singapore

        Launched Jurassic World, Trolls and Halloween Horror Nights, a 57% increase in footfall. Main contact for Universal Studios Orlando HQ.

      5. 2018 to 2020

        Assistant Vice President, User Experience

        Jewel Changi Airport Development Pte Ltd, Singapore

        Pre-opening leadership team. Oversaw 12 User Experience Managers, built 150+ SOPs, coordinated the launch of 270 tenants and 6 attractions, welcoming 500,000 visitors in the first week.

      6. 2020Education

        Executive Education Certificate, Design Thinking & Innovation for Business

        National University of Singapore (NUS)

      7. 2020 to 2022

        Program Manager, Amazon Flex Last Mile Operations (SG Lead)

        Amazon, Singapore

        Last mile delivery operations across Singapore and Australia. Parking and tolls cost-saving plan saving $500K annually. COVID SOPs for 3,000 delivery partners.

      8. 2022 to 2025

        VP Operations Excellence & Country Director, Philippines

        Qashier Pte Ltd, Singapore

        70% year on year revenue growth in the Philippines. Regional expansion across 5 SEA markets. AI agents cut ticket response times to 5 minutes and ticket volumes by 50%.

      9. 2026 to now

        Co-Founder & COO

        WTFox.ai, Singapore

        Agentic AI CRM. Philippines market launch, day-to-day operations, AI-powered internal workflows, and the group's SOC 2, ISO 27001 and GDPR compliance programme.

      08 · Numbers

      By the numbers.

      • 01 / 08
        Years in operationsTech, hospitality and e-commerceAcross Resorts World Sentosa, Jewel Changi, Amazon, Qashier and WTFox.ai

        15+

      • 02 / 08
        Revenue growthPhilippines, year on yearQashier, as Country Director

        70%

      • 03 / 08
        Visitors in week oneJewel Changi Airport opening270 tenants and 6 attractions launched

        500,000

      • 04 / 08
        Annual savingsParking and tolls planAmazon Flex, Singapore and Australia

        $500K

      • 05 / 08
        Policies authoredInformation security and privacyCore ISMS set, GDPR pack, DPA, incident response, BCDR

        30+

      • 06 / 08
        SEA marketsRegional expansionContributing to 30% business growth at Qashier

        5

      • 07 / 08
        SOPs builtCrisis management and BCPJewel Changi pre-opening

        150+

      • 08 / 08
        Ticket volume cutAI agents and SOP automationResponse times down to 5 minutes

        50%